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Operations Associate - Part Time | San Francisco, CA

The Operations Associate is responsible for the overall operational function of our store. They will work closely with the Store Manager in initiating, delegating work, and providing feedback to the team. You will manage and maintain the shop inventory, reduce shrink, implement and train on operational procedures while helping to follow up on any maintenance concerns. The goal is to support an inclusive work environment focused on collaboration and passion for both the product and providing our customers with an amazing experience.

 

Operations:

  • Maintain overall store appearance including preventive maintenance
  • Manage all deliveries: shipment, maintenance, supplies
  • Maintain supply inventory-office/packing supplies
  • Manage overall organization of back stock
  • Process web orders and communicate with fulfillment team on any needed cancellations
  • Build and maintain good communication with members of the corporate office, other stores and the warehouse team
  • Has general product knowledge and keeps up to date on new products
  • Manage MD process of ticketing MD prices along with final transfer back of MD merchandise

Inventory Management:
  • Manage all inventory procedures within the store, ensuring inventory integrity is maintained; monitor movement of all inventory, ensuring staff adheres to all shipping/receiving policies and procedures
  • Processing weekly replenishment and newness arriving from the warehouse in a timely manner
  • Accurately updates the VIC order document with each stage of the process(arrived, returned, purchased etc.)
  • Ensure all merchandise is properly ticketed 
  • Complete cycle counts weekly
  • Reconciling weekly negatives
  • Follow up with team on weekly committed report
  • Follow damages process and ensure inventory movement is completed weekly

Systems:

  • Perform all functions correctly in Teamwork POS, CHQ, Shipstation 
  • Serve as onsite support to troubleshoot any Teamwork, internet, phone, store maintenance issues
  • Maintain POS System: troubleshoot to correct issues

Leadership:

  • Provide direction and support to sales team to ensure proper implementation of all inventory procedures, company directives and values, partnering with store manager as necessary
  • Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
  • Take ownership and commitment for delivering results; Meet or exceed personal productivity goals
  • Demonstrate adaptability and flexibility to change to meet need of the business
  • Promote and endorse the selling environment by supporting product flow and the smooth running of the store

Additional Requirements:

  • Previous experience in a retail service environment is preferred.
  • Knowledge of basic computer skills (including the ability to use iPad/laptop, POS and Internet). 
  • Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stockroom to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.

 

Salary Range: $17-$20 an hour, plus allowance

 

To express your interest please send your resume and a brief description of yourself to theresa.borcherts@rachelcomey.com

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