Connect with one of our in-store stylists to put together a custom edit to try on in the comfort of your home, before you buy. Refresh your wardrobe, build on the RC essentials you love, try something unexpected, or outfit yourself for a trip, wedding, book tour, or other special event. We’re here to help you find the perfect selection.
How it Works
Contact us and share some information about what styles you are interested in, for what event and where you currently reside and we will connect you with one of our stylists. They will discuss your needs over the phone and place an order for your custom edit. Try on the items at home and consult your stylist, who can provide styling tips and answer any questions. You will have up to four days to hold on to your items. Return what you don't love. Shipping and returns are free.
Only full price items are eligible for personal shopping. Currently, personal shopping is only available domestically, within the U.S.
We will validate your card through authorization to capture 20% of your order, as a fully refundable deposit.
We will track when the package is delivered to your shipping address, which starts the four-day try-on period.
When your items arrive, reach out to your stylist who can help you with any styling or fit questions.
Once you have made your selection, let us know what you are keeping and what you plan to return. Then use the prepaid return label included with your order to send your package back to us. You will have until the end of the four-day period to postmark returns.
If you initially decide to keep the items but later change your mind, that’s no problem! As long as items are unworn outside of the try-on period, you can take the next steps as you would a normal exchange or store credit. See more on our 14-day exchange policy here.