We offer free returns for online orders! Online orders must be initiated within 14 days of purchase to be eligible for a return. Follow these steps to initiate a return:

1. Request a Return Authorization number (RA #) by contacting us.

2. Clearly mark your RA # at the bottom of the invoice included with your order. Returns received without an RA # will be subject to a $20 restocking fee.

3. Use the pre-paid return label included in your package to send back your return.


Details

Earrings, face masks + muffs, postcards and items discounted 30% or more are FINAL SALE and are not eligible for return or exchange.

Due to the high cost of shipping, all Canadian, international and U.S. territory orders are FINAL SALE. Recipients of international orders are responsible for import duties and taxes upon package arrival.

Orders placed online can be returned in-store, once a Return Authorization number is issued by our team.

To make an exchange, place a new order online and reach out to our team for an RA # to return the item you no longer want.

All merchandise must be unworn, unwashed, and in otherwise perfect condition in order to be considered for return. Shoes should be tried on a carpeted surface, and must be returned in their original, undamaged shoe box. Swimwear will only be accepted if the hygienic strip is intact.

Your account will be credited within 5 business days of receipt, less any original shipping charges. Please note that it may take up to an additional 10 days for the refund to show up on your account statement, depending on your credit issuer's processing time.

We reserve the right to refuse any return that does not comply with the conditions stated above. If your return does not comply with the conditions stated above, the package will be sent back to you and a refund will not be granted. For any questions or concerns regarding returns or exchanges, please contact us.

Your package will be delivered to the following address:

Rachel Comey Warehouse
14 Van Dyke St.
Brooklyn, NY 11231