Shipping Information


Please be advised that due to increased safety measures enacted by our state and government, our shipping and fulfillment services are operating at limited capacity. We truly appreciate your patience and support as we work to adapt accordingly. Orders may be processed and shipped on a delayed basis as we continue to provide the best service possible. Our team is available to chat remotely via phone or email, and we would be happy to help you with any questions or concerns in the meantime. You may continue to reach us during business hours at online@rachelcomey.com or 1-800-416-1265.

 

Domestic Customers 

We offer free shipping on all domestic Ground orders.

We currently accept American Express, Visa, Mastercard, Discover, PayPal, and Amazon Payments. Your transaction will be processed once we have confirmed product availability, and received credit authorization. Please note that your order will be shipped only once payment and delivery details have been approved.

All domestic orders are shipped using UPS. Express packages are given priority and usually ship within 24 hours. We are unable to re-route packages once they have been shipped, so please check all shipping details carefully before submitting your order. Transit time estimates do not include weekends or holidays. UPS cannot deliver to P.O. Boxes or APO/FPO addresses. We do not offer Saturday delivery. We are not responsible for unanticipated delays due to conditions such as weather or air travel delays.

Your order may be shipped from more than one of our shipping origins, resulting in multiple packages delivered for an order.


Shipping Methods and Fees
U.S. Ground 5-8 Business Days Free
Canada 3-5 Business Days $20
International 5-7 Business Days $50
International (for orders $500+)
5-7 Business Days
Free

 

International Customers

You may be responsible for import duties and taxes on your international order. Some orders may experience customs delays. Transit times are provided by UPS and are not necessarily guaranteed.

Canadian and International shipping rates do not include duties or taxes.

Canadian and international orders that meet a $500 subtotal will not be charged for shipping. Note that this does not include duties or taxes.

We do not ship to freight forwarding addresses. All orders placed using freight forwarding addresses will be cancelled immediately.

We are not able to ship to APO addresses at this time.

Due to the high cost of shipping, all international orders and orders to U.S. territories are FINAL SALE. Recipients of international orders may be responsible for import duties and taxes upon package arrival.

If you refuse your international order, you will be refunded upon receipt, less the cost of international return shipping.

Shipping Information