Pre-Orders are expected to ship according to the date provided on the product page.

While we strive to be as accurate as possible, delays can occur, and we cannot guarantee exact shipping dates. Rest assured, we will keep you informed and notify you of any significant delays. We appreciate your understanding throughout the process.

In the unlikely event of a major issue during production, we reserve the right to cancel and refund your order, though we will do everything possible to prevent this.

Pre-Orders may have limited availability.

Return Policy: If you have a placed an order for an item as a pre-order, your 14 day return window will begin on the day your pre-order item ships. Please see our Return Policy for more details.

If you have any questions, please email online@rachelcomey.com.