Refund policy

Items purchased on rachelcomey.com are eligible for return within 14 days of the order date.

Final Sale items cannot be returned.

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Important Information on Returns:

All returns will incur a $10 return shipping fee that will be deducted from the amount of your refund.
Items must be returned in original packaging with tag(s) still attached.
All merchandise must be unworn, unwashed, and in otherwise perfect condition.
Shoes should be tried on a carpeted surface.
All products that come in their own box, including but not limited to shoes and accessories, must be returned in their original, undamaged box as this is considered part of the product.
Swimwear will only be accepted if the hygienic strip is intact.
Original packing slip must be included in return package.
Your return must be shipped back within 3 business days after you receive your return shipping label via email.

We reserve the right to refuse any return that does not comply with the conditions stated above.

If your return does not comply with the conditions stated above the package will be sent back to you and a refund will not be granted.

The below items are Final Sale and are NOT eligible for return. Items that qualify as Final Sale are noted on their product page and at checkout.

All items discounted 30% or more
Jewelry
Tights
Makeup
Items from the Resale Shop

If you send back a Final Sale item, the package will be sent back to you and a refund will not be granted.

See more details here.

For any questions or concerns regarding returns, please contact us.